Check the Product Manual or Packaging: Many products include contact information for the after-sale service division in the manual or on the packaging. Look for a customer service number, email address, or website URL.
Visit the Company's Website: Go to the manufacturer's or retailer's website and look for a "Support," "Help," or "Contact Us" section. There, you'll often find options to chat with a customer service representative, call a dedicated number, or submit a support ticket.
Use Social Media: If the company has a presence on social media platforms like Facebook, Twitter, or Instagram, you can often send them a direct message with your inquiry.
Contact Your Retailer: If you purchased the product from a retailer, they may provide their own after-sale service. Check the receipt or contact the store directly to inquire about options.
Check the Warranty Information: If your product is still under warranty, the warranty documentation may include specific instructions for contacting the after-sale service division.